Run Free Lead Leak CheckSupport
How to reach us and how a support request moves from receipt to resolution.
How to reach us
Email [email protected]. We do not offer 24/7 support -- requests are handled by our team during business hours, and every request is acknowledged.
How a request is handled
Your email is matched to your account, given a priority based on impact, and assigned to an owner. You'll hear back with updates until it's resolved, and we ask you to confirm resolution before we close it out.
Priority
Security issues, data loss, or a total outage of a paid workflow get the fastest attention. A blocked core workflow is next, followed by issues with a workaround, then general questions and requests.
Contact method
[email protected] for support requests. [email protected] for billing, cancellation, or refund requests. [email protected] for data requests.