Missed calls
A caller reaches voicemail after hours. Nobody writes the number down, so nobody calls back.
Usually because nobody owns the callback list.
Get Free Lead Leak CheckStop losing jobs because follow-up slipped through the cracks.
For owner-led home-service businesses with missed calls, unanswered requests or estimates going quiet.
Vayna finds missed calls, unanswered forms, stale estimates, and old leads that still deserve attention. In the 30-Day Revenue Recovery Pilot, the founder works them personally, by phone, while you stay in control.
Free to ask. Nothing contacts your customers without the approval rules you set.
The 30-Day PilotIllustration
- Records reviewedThe missed calls, forms, estimates and old leads you point me to.
- Priority queueOrdered by how long each has waited, with held items listed apart.
- Founder-led follow-upI call under the rules you approved. Nothing goes outside them.
- Recorded outcomesEach result is logged and shown in the daily or weekly report.
Revenue leaks usually look like ordinary follow-up problems.
Missed revenue often starts with follow-up, not marketing. A call goes unanswered after hours. A web form sits for two days. An estimate goes stale because nobody circled back. An old lead in the CRM never gets a second look. Each one is an opportunity that had already reached you.
Unanswered forms
A web request lands in a shared inbox and sits for two days. Each person who saw it assumed someone else had replied.
Usually because the form routes to a shared inbox, not to a person.
Estimates gone quiet
A quote goes out on Tuesday. Nobody is assigned to ask whether the homeowner decided.
Usually because no next-step date was set when it was sent.
Older records
A lead from last spring is still open in the CRM. Nobody has decided whether to follow up once or close it.
Usually because there is no rule for when an old record gets a decision.
See what a check finds before you ask for one.
The sample Revenue Leak Snapshot shows the shape of the work: findings tagged verified, possible risk, or unknown, a recommended first workflow, and the questions a discovery call would settle. Every company and number in it is invented, and it says so on the page. It does not estimate revenue.
SAMPLE — fictional company and numbers, not a customer result
Example Ridge Roofing. Sample window: the last 60 days of activity.
19 of 54
estimates sent with no follow-up logged for 14 or more days
22 of 148
inbound calls unanswered with no callback in the call log
9 of 37
web form requests with no first reply logged within 1 business day
126
CRM leads with no activity for 90 or more days
These are counts of records in a sample, not results. Nothing here says that anything was recovered.
From request to results, in five stages.
The written assessment comes first and is useful on its own: you can answer it in writing, and a call is optional. Payment and access come only after you have agreed the scope. Nothing is sent to your customers at any stage unless you have set the approval rules for it.
- 1. RequestFree Lead Leak Check
A short review identifies whether a practical recovery workflow exists.
- 2. AssessmentWritten assessment
I review it personally and confirm in writing whether the pilot looks like a fit. If you would rather talk it through, I offer an optional 25–30 minute review call. Nothing is sent to your customers.
- 3. Agreed scopeScope, payment and access
I put the scope in writing: what is included, what is not, the access I need and your approval rules. You can agree it in writing or on an optional 25–30 minute review call.
Payment is due before work begins. I start working your leads within 3 business days of payment and required access — guaranteed.
- 4. Founder-led pilot30-day pilot
Founder-led calls on your missed and stale leads. Daily/weekly reports. You stay in control of every escalation.
- 5. ResultsFinal 30-Day Value Report
A complete report at day 30. You decide to continue, expand, or stop.
The offer: a 30-Day Revenue Recovery Pilot.
Owner-led home-service businesses that receive at least 30 valuable calls, forms, estimates, or inquiries per month: HVAC, plumbing, roofing, electrical, pest control, garage-door services, restoration, landscaping/tree services, cleaning, appliance repair, and remodeling.
Now accepting
Revenue Recovery Pilot
$2,500 one-time
Due before work begins. 30-day founder-led term.
Guarantee
Delivery, not revenue
If Vayna does not begin working your missed and stale leads within 3 business days after receiving payment and the required access, Vayna refunds the fee. This guarantees delivery Vayna controls — it does not guarantee revenue.
- Revenue Leak Snapshot
- Founder-led calls
- Approved follow-up message library
- Human escalation rules
- Daily/weekly recovery reporting
- Final 30-Day Value Report
Questions buyers ask first.
Who is the pilot for?
Owner-led home-service businesses that receive at least 30 valuable calls, forms, estimates, or inquiries per month: HVAC, plumbing, roofing, electrical, pest control, garage-door services, restoration, landscaping/tree services, cleaning, appliance repair, and remodeling.
What does it cost?
The Lead Leak Check is free. The 30-Day Revenue Recovery Pilot is $2,500 one-time. Due before work begins. 30-day founder-led term.
Do I need to learn a new CRM?
No. The pilot maps to how you already take in calls, forms and estimates, even if that is informal.
Will Vayna contact my customers?
Only in the pilot, and only under rules you approve. I personally call the missed calls, forms, estimates and old leads you have agreed to have followed up, using a message library you approved first. The free Lead Leak Check contacts no one but you.
What is the Lead Leak Check?
A free written review. It says where follow-up is most likely slipping, which first workflow looks safest, and whether the pilot looks like a fit.
Do I have to get on a call?
No. You can answer in writing. A 25 to 30 minute discovery call is offered if the pilot looks like a fit, but it is not required to receive the assessment.
What happens after 30 days?
The Final 30-Day Value Report is a decision point, not a renewal trap. You can continue, expand or stop.
Find where follow-up is slipping.
I review each request personally: what you submit and your public website. I note what is verified, what is only a possible risk, and what I cannot know without talking to you, then follow up by the email or phone you give. Nothing is sent to your customers.