Frequently asked questions

No. Vayna is a Workforce Operating System for trusted digital workers. Conversation may support a workflow, but the product is about measurable work, permissions, approvals, audit trails, and accountability.

A digital worker is a defined role with responsibilities, tools, memory, permissions, approval rules, performance metrics, audit trails, and escalation rules.

No. Customer-facing actions require human approval, approved rules, and clear escalation paths.

Vayna starts inside the software a business already uses, including CRMs, forms, inboxes, spreadsheets, calendars, trackers, and operating tools.

No. Vayna helps teams afford more operational capacity and gives people cleaner systems for repetitive, measurable work.

Start with the workflow most tied to revenue, time, cost, risk, or customer experience. For many service businesses, that is Revenue Recovery.

Automation follows fixed rules. A Vayna Worker has a defined role, permissions, approved tools, measurable outcomes, auditability, and escalation rules when human judgment is needed.

Workers are constrained by role permissions, approval rules, workspace boundaries, audit trails, safe test mode, and human escalation.

Pricing depends on worker scope, workflow complexity, approval level, integrations, and support needs. Vayna does not publish homepage pricing because the goal is to recommend the right worker and scope first.

Revenue Recovery is a clear first worker because missed calls, unanswered forms, stale estimates, and follow-up gaps are measurable. It is the first use case, not the whole company.