Frequently asked questions
Straight answers about Vayna, digital workers, approvals, safety, CRM workflows, lead research, Website and Content Studio, pricing, and getting started.
Product
Is Vayna just another chatbot?
No. Vayna helps complete measurable business tasks with roles, tools, permissions, human review, audit history, and clear outcomes.
Does Vayna replace my team?
No. Vayna gives teams more operating capacity for repetitive, measurable work while people keep judgment, approvals, and customer relationships.
What if my business is small?
That is exactly why the headline matters: every business deserves a workforce it can afford. Vayna starts with bounded workflows instead of forcing a large team or heavy platform change.
Workers
What worker should I start with?
Start with the workflow most tied to revenue, time, cost, risk, or customer experience. For many service businesses, that is Revenue Recovery.
Can a worker act automatically?
Workers can prepare work and route tasks, but customer-facing outreach and consequential actions stay behind the review rules you approve.
Is Lead Research a client product?
No. Lead Research is an internal Vayna operation that supports Vayna's own sales process with bounded research, dedupe, territory rules, rep assignment, quotas, approvals, and CRM synchronization.
Safety
Will this send messages without me?
No. Vayna is designed around human approval before customer-facing actions.
Can I approve work first?
Yes. Approval queues, safe test mode, role permissions, and audit trails are part of the operating model.
What will Vayna not do?
Vayna will not operate as an unsupervised mass outreach tool, fake review engine, or replacement for your judgment.
CRM
Do I need to learn a new CRM?
No. Vayna is designed to work behind your workflow and CRM path instead of forcing you to live in a new system.
What does CRM synchronization mean?
Approved workflows can create or update contacts, leads, opportunities, notes, and follow-up tasks through mapped provider logic.
Will Vayna clean up my CRM?
CRM cleanup is a governed workflow: dedupe, stale-record review, ownership, and status changes should be reviewed before live changes.
Lead research
Does Vayna scrape aggressively?
No. Lead research is bounded, reviewable, and approval-aware. No uncontrolled scraping or outreach is part of the public offer.
Can reps get assigned leads?
The Lead Research Worker is designed around territories, quotas, assignment rules, and approval queues before reps act.
Can managers reject leads?
Yes. Lead approval and rejection are part of the safe workflow model.
Website/content studio
Does the studio publish my site automatically?
No. It creates structured drafts, SEO briefs, content drafts, calendar items, and CRM form routing for review.
Are legal pages final legal advice?
No. Legal page drafts must be reviewed. They are draft material, not legal advice.
Can it connect forms to CRM?
It can draft the routing model for contacts, leads, opportunities, notes, tasks, and logs so implementation has a clear map.
Pricing
Is pricing public?
Not yet. Pricing depends on worker scope, workflow complexity, approval level, integrations, reporting needs, and support.
What am I paying for?
You are paying for governed workforce capacity: workflow assessment, worker setup, safe test mode, approvals, CRM mapping, reporting, and iteration.
What is the first step?
Run the Free Lead Leak Check so Vayna can identify the safest first workflow.
Getting started
How much setup is needed?
Setup depends on workflow complexity. The process starts with assessment, scope, permissions, safe test mode, and human approval before expanding.
What happens after I submit the form?
Vayna reviews your request, identifies likely follow-up leaks, and recommends the safest first Revenue Recovery workflow. No automated outreach is sent from the form.
Can I start with my website?
Yes. The Website and Content Studio can start with structure, page drafts, SEO briefs, content drafts, and CRM form routing.