Follow-up recovery for owner-led home service businesses
Home service teams lose jobs when calls, forms, estimates, and old leads drift without a clear owner. I review where that is happening and, in the 30-Day Pilot, personally work the agreed recovery list by phone.
Who it is for
Owner-led home-service businesses that receive at least 30 valuable calls, forms, estimates, or inquiries per month: HVAC, plumbing, roofing, electrical, pest control, garage-door services, restoration, landscaping/tree services, cleaning, appliance repair, and remodeling.
Common revenue leaks
Missed calls
A caller needed help, but the business never got a clean next step.
Unanswered forms
A form arrived, but nobody owned the response window.
Estimate follow-up
A quote was sent, then drifted without a reminder or task.
Stale leads
Old opportunities sit in the CRM without a review decision.
What happens first
The first step is the free Lead Leak Check: a written review of where follow-up is most likely slipping and whether the 30-Day Revenue Recovery Pilot looks like a fit. It sends nothing to your customers, and a call is not required to receive it.
If the pilot fits, you pay once ($2,500, due before work begins) and I personally work the missed calls, unanswered forms, stale estimates, and old leads you have agreed to have followed up, using a message library you approved first.
An estimate that went quiet
A homeowner gets a quote after a site visit and never hears back. In the pilot, that estimate goes on the agreed recovery list, I follow up under the rules you approved, and what happened, and anything that needs you, appears in the daily or weekly report.
The engagement, step by step
- RequestFree Lead Leak Check
A short review identifies whether a practical recovery workflow exists.
- AssessmentWritten assessment
I review it personally and confirm in writing whether the pilot looks like a fit. If you would rather talk it through, I offer an optional 25–30 minute review call. Nothing is sent to your customers.
- Agreed scopeScope, payment and access
I put the scope in writing: what is included, what is not, the access I need and your approval rules. You can agree it in writing or on an optional 25–30 minute review call.
Payment is due before work begins. I start working your leads within 3 business days of payment and required access — guaranteed.
- Founder-led pilot30-day pilot
Founder-led calls on your missed and stale leads. Daily/weekly reports. You stay in control of every escalation.
- ResultsFinal 30-Day Value Report
A complete report at day 30. You decide to continue, expand, or stop.
Will Vayna call my customers?
In the pilot, yes, but only under rules you approve. I personally call the missed calls, unanswered forms, stale estimates, and old leads you have agreed to have followed up, using a message library you approved first, and you decide what must come to you before anything goes out. The free Lead Leak Check contacts no one but you.
What if we do not use a perfect CRM?
That is fine. The pilot maps to how you already take in calls, forms, and estimates, even if that is informal. No CRM replacement is required.
Can this help with estimates?
Yes. Stale estimates are one of the four kinds of work the pilot covers, alongside missed calls, unanswered forms, and old leads.
Do we need a new website first?
No. The pilot works on inquiries you already have. A website rebuild is not part of it.
Find the missed follow-up first.
Before buying more leads, check whether existing calls, forms, estimates, and old opportunities are already leaking value.